Verde più Verde — garden design
Bespoke gardens for private clients in Cagliari
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WordPress support and maintenance · Fully remote
WordPress support.We'll handle it. You get back to work.
Critical error, hacked site, updates flagged in red that nobody dares to click, an agency that no longer answers. We get your WordPress back in order, even if someone else built it. Then we keep it updated and protected, and check that customer enquiries are really getting through.
4.7/5 on Trustpilot100+ projects in 5+ yearsReply within 24h
Sound familiar?
You only think about your website when it breaks.
These are the lines you read most often in forums and reviews.
In 2025, 11,334 new vulnerabilities were found in the WordPress ecosystem, up 42% on the year before, and 91% are in plugins. 43% can be exploited without even a password: these are automated attacks, nobody is out to get you personally. — Patchstack, State of WordPress Security 2026
01
"WordPress updated itself last night"
This morning it says "critical error", you can't even get into the dashboard, and your host says they don't deal with this kind of problem.
02
"A customer told me"
On mobile the site redirects to gambling pages, and spam pages show up on Google. You hadn't noticed.
03
"Whoever built the site doesn't answer any more"
The agency has vanished, the freelancer replies after three days. And you don't know who has the passwords or who owns the domain.
04
"The form wasn't sending emails"
For weeks, and nobody noticed. You'll never know how many customer enquiries were lost.
What we do
First we fix it. Then we keep it in shape.
We get your site back online
Critical error, white screen, database error, site stuck after an update: we find the cause, fix it and explain in two lines what happened.
We clean up hacked sites
We remove the malicious code, close the door they came in through and ask Google to lift the warnings. Then we keep an eye on it so it doesn't happen again.
Updates without surprises
We update WordPress, your theme and plugins on a copy of the site first. They only reach the live site once we know they work.
Backups off your server
A copy every day, stored elsewhere for 30 days. If something goes wrong, your site goes back to how it was yesterday instead of being rebuilt from scratch.
We check enquiries get through
Every week we test the form the way a customer would, and after every change we check that Analytics and your campaign pixels are still recording everything.
Changes with a single message
A phone number, a photo, a price: message us on WhatsApp or by email and it's usually done the same day. No more ten-day waits.
A site that loads fast
Oversized images, pointless plugins, slow hosting: we fix whatever keeps mobile visitors waiting.
Theme, Elementor and WooCommerce changes
A missing feature, a layout that's off, a checkout that needs fixing: we do it without breaking everything else.
Hosting or domain moves
We move your site without taking it offline and make sure email, old links and Google rankings stay where they are.
Who it's for
Built for businesses that do real work.
Businesses whose site was built years ago by an agency or "a guy"
People who've ended up in charge of the website without being technical
WooCommerce shops where every hour offline means lost orders
Firms and professionals whose website is their business card
Anyone whose supplier has stopped answering
Anyone investing in ads who wants the enquiries to actually arrive
Why ACE Media
A developer who picks up the phone.
100+
projects delivered
5+
years in business
4.7/5
on Trustpilot
24h
response time
You talk to the person working on your site
No tickets, no call centre: you have a number, and on the other end is the person who knows your site.
We talk the way you do
No jargon, and no question is a stupid one. Every quote is clear before we start, and every job comes with its invoice.
We won't tell you it all needs redoing
Our job is to make what you have work. If one day it makes sense to rebuild, we'll tell you with the numbers in hand, not to sell you a new website.
The keys stay with you
Logins, domain and hosting in your company's name. If you ever want to change supplier, us included, we hand everything back in order.
We're a marketing agency
We know an update can break tracking and a slow site burns through your ad budget. We look at enquiries, not just whether the site is up.
Portfolio
Some WordPress sites we've built.
Global Green — gardening & tree climbing
More calls from local customers in Naples and Campania
WebsiteWordPress
Clean4You — cleaning company
A professional presence for businesses and households in Vicenza
WebsiteWordPress
Reviews
What clients say.
4.7/5 on Trustpilot, 27 verified reviews.
“From the very first meeting they came across as competent and helpful: they listened to what I asked for, came up with targeted proposals and followed every step. The team was always ready to step in quickly. Today my website is more modern, easier to use and faster, and I've noticed a significant increase in enquiries.”
Translated from Italian · show originalhide original
“Fin dal primo incontro mi hanno trasmesso competenza e disponibilità: hanno ascoltato le mie richieste, elaborato proposte mirate e seguito ogni passaggio. Il team è sempre stato pronto a intervenire tempestivamente. Oggi il mio sito è più attuale, intuitivo e performante, e noto un aumento significativo dei contatti.”
M. Annunziata
Website and social media refresh · Trustpilot · Nov 2025
“I had an outstanding experience. Their customer service was flawless and the team was always kind and helpful.”
Translated from Italian · show originalhide original
“Ho avuto un'esperienza eccezionale. Il loro servizio clienti è stato impeccabile e il personale è stato sempre gentile e disponibile.”
Marco Moretti
Manager, Ticom Srl · Trustpilot · Feb 2025
“I was very happy with the service: super helpful, professional and honest.”
Translated from Italian · show originalhide original
“Sono rimasta molto soddisfatta del servizio: super disponibili, professionali e onesti.”
Patrizia
Client · Trustpilot · Feb 2025
How it works
How the support works.
Step 01
Tell us what's happening
Fill in the form, message us on WhatsApp or call. All we need is your site address and a couple of lines about the problem.
Step 02
Check-up and quote
We look at your site and tell you what's wrong, what we'd do and what it costs. Before touching anything.
Step 03
We fix it, starting from a backup
Every job starts from a safety copy: if something goes wrong, we roll back in minutes.
Step 04
Then, if you like, we take care of it
Updates, backups, checks and small changes every month, with a simple report on what we did. No lock-in.
FAQ
Frequently asked questions.
Someone else built the site. Will you still work on it?
Yes, that's the most common case: most of the sites we look after were built by someone else. The initial check-up is there precisely to understand how yours is put together.
My site is down right now. How quickly can you help?
If your site is offline or hacked, we treat it as a priority: call us or message us on WhatsApp and our first reply will give you a precise timeframe. For everything else we reply within 24 hours.
How much does it cost?
For a one-off problem we give you a quote after looking at the site, before starting. For ongoing maintenance we agree a fixed monthly fee based on what you need: no surprise invoices.
My host already does backups and security. Isn't that enough?
Your host protects the server, not your website. If someone gets in through an outdated plugin, as far as the host is concerned everything is fine. And backups are often stored on the same machine that broke.
Can't I just do the updates myself?
You can, until a plugin clashes with your theme and the site won't open any more. We test them on a copy first, so only the ones that work reach the live site.
My host is asking me to upgrade PHP. What should I do?
Don't click until you know the site can handle it. We check it before the deadline and fix whatever isn't compatible, usually an old theme or plugins.
I don't like handing passwords to strangers.
Fair enough. We use a dedicated login you can revoke whenever you like, and the master keys stay in your name.
Do you work with Elementor and WooCommerce?
Yes. We customise themes, Elementor templates and WooCommerce shops, including cart, checkout and payments.
Do I have to sign a long contract?
No. Maintenance is month to month: you stay because we're useful, not because you're tied in. If you stop, we hand everything back in order.
From today, your website is our problem.
Write or call: we reply within 24 hours with what we'd do and what it costs. If your site is down, it's a priority.